Closing Date: Monday 08 September 2025 09:00
Salary: Support Grade 6 £32,874 - £40,479 FTE per annum
Location: Trust Academy sites (access to own car required)
Start date: As soon as possible
Contract: 37 hours per week, Monday to Friday, full year.
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Background:
The Prospect Trust is a multi-academy Trust based on the Hampshire / Surrey border.
It provides outstanding education and support for c. 6,000 learners through its family of local academies that include The Sixth Form College Farnborough, Tomlinscote School, Frimley and Frimley CofE Junior School.
We are an ambitious Trust with a relentless desire to improve the educational outcomes and lives of the young people in our local communities. We now have an exciting opportunity for a Lead IT Service Desk Technician to join the Central Services IT Team.
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Our ideal candidate:
We are looking for candidates with strong IT skills, across a variety of network wired and wireless systems, teaching & learning software packages, business support solutions and a range of different processing and learning devices.
Ability to think quickly and calmly under pressure with an aptitude for identifying issues and developing solutions both within, across various teams and also on an individual basis.
Self-motivated, resilient and calm, with the ability to manage a demanding workload and deliver results.
Experience of managing a successful customer support/helpdesk/service desk. Excellent organisational skills, able to balance priorities as required to ensure consistent service delivery.
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Key purpose of the role:
To support the Head of Network Services in the development, maintenance and management of the Trust’s IT network infrastructure, associated systems and IT equipment across the range of Trust academies and central services, ensuring they are fully operational, providing appropriate access to students, staff and visitors, in a controlled and secure way.
To develop, embed and pro-actively manage the Trust-wide service desk, driving adoption and usage forward.
To establish key dates and IT requirements for exam functions, primarily at the College, to ensure compliant and successful exam periods, including appropriate resource allocation.
To continue overseeing the 1:1 iPad scheme at the School, ensuring the continued success and streamlined operation.
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How to apply:
Please complete the attached application and equality monitoring forms and email all completed applications to recruitment@prospecttrust.org.uk.
Early applications are encouraged as the Trust may choose to interview and appoint a successful candidate on receipt of a suitable application.
If you would like to have a further discussion before applying for this role please email team_hr@prospecttrust.org.uk.
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Other information:
The Prospect Trust takes the control and processing of employee data very seriously
and is committed to acting in line with the GDPR regulations; please read the attached applicant privacy notice which explains how your data is processed.
Prior to the interview, an online search will be conducted by HR, to identify any past or current incidents or issues that might affect your suitability to work with children and undertake this role. Please note this online search will be carried out only on publicly available information and be limited to issues relating to your suitability to work with children and/or in an educational environment. Issues that arise will not automatically be a bar to your employment at the Trust but may be discussed with you at interview. This is in line with statutory guidance in Keeping Children Safe in Education.
We welcome applications from all suitably qualified applicants, however all disabled applicants who meet our minimum criteria will be invited for interview.
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The Prospect Trust is committed to safeguarding and promoting the welfare of all children and young people within our care and requires all staff and volunteers to share and demonstrate this commitment. Any future offer of employment remains subject to satisfactory pre-employment checks, including enhanced DBS clearance,
a health check and references.
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